PRODUCT NEWS
CATEGORY: ALL
2023-01-06 ALL

Regarding handling of customer ideas and other suggestions

JACKALL INC., Ltd. (hereinafter referred to as "JACKALL") is committed to the philosophy of "providing the greatest joy in life through the pastime of fishing," and is committed to contributing to society by providing products with unprecedented and innovative value. We are constantly researching and developing original new products, technologies, business models, etc.

We may hear from our customers that they would like to make proposals (hereinafter referred to as "Proposals") regarding ideas, inventions, designs, names, etc. We deeply appreciate your interest in our company. However, for the following reasons, we will refrain from accepting proposals from customers as a general rule, except when we officially solicit proposals of ideas, etc.

理由

Coincidence or Similarity: Our company conducts research and development of a wide variety of technologies and designs on a daily basis, and there is a possibility that our ideas may coincide with or be similar to the ideas proposed by our customers.

Avoidance of misunderstandings and disputes: To avoid any misunderstandings or disputes between you and us.

In the unlikely event that you submit an idea or other proposal to our company, we will respond in accordance with the following policy.

No Obligation to Review or Respond: We are under no obligation to review or respond to any ideas or suggestions you submit.
No confidentiality obligation: We are not obligated to keep any ideas or other suggestions confidential.
No obligation to return materials: We are under no obligation to return any materials you submit.
No obligation to pay compensation or monetary compensation: We will not be under any obligation or responsibility for any ideas or other suggestions you submit.

 

This policy is intended to ensure fair and transparent handling for both our customers and our company. We appreciate your understanding and cooperation.

If you have any questions or concerns, please contact our customer service desk.