PRODUCT NEWS
CATEGORY: ALL
2023-01-27 ALL

Important notice regarding apologies and refunds regarding incorrect display of product prices

We would like to thank you for your continued patronage.

This time, it was sold at the product sales corner of the Yokohama Fishing Festival 2023 held on January 20th, January 21st, and January 22nd. It turned out that the wrong amount was received at the time of checkout.

 

Shipping

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Receipt notation name: Pants black M/L/XL

 

正:6,000円

誤:6,500円

差異:500円

 

該当商品:1月20日 10:00~14:00販売分

 

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We sincerely apologize for any inconvenience caused to the customers who purchased this product.

We will refund the difference amount to the customer who purchased the product.

Refund method

Please select the following two refund methods, along with the necessary items and the photo taken on the day of the sales receipt,

info@jackall.co.jpまでメール送付をお願い致します。

 

1. If you would like to transfer:

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Bank name:

Branch name:

account number:

Account holder (phonetic):

phone number:

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2. Those who wish to register by cash:

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Address: 〒

Full name:

phone number:

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*Customers who do not have a receipt

We apologize for the inconvenience, but please specify the payment information of the refund destination of transfer or cash registered, "Actual product of the target product" Please send by freight collect. Items will be returned after confirmation.

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JACKALL INC. refund manager

〒520-0232 

5-22-7 Mano, Otsu, Shiga Prefecture

077-571-2412

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In the future, we will further strengthen the system and thoroughly implement the management system to prevent this from happening.

We apologize for any inconvenience this may have caused you.

Thank you for your patience.

 

Contact information for this matter

JACKALL INC. Phishing Show Refund Counter

Phone number 077-571-2412

Correspondence time 9:00 am to 5:00 pm (excluding Saturdays, Sundays, and holidays)

mail address info@jackall.co.jp (24 hours reception)