2022-01-31 FRESH

BLAST BONE SF Request for custody

Thank you for your continued support of JACKALL Co., Ltd. products.

It has become clear that the "BLAST BONE SF" shipped after January 26, 2022 has a slow floating setting, but a slow sinking state is mixed in.

Therefore, if you are a customer who purchased BLAST BONE SF after January 26, 2022 and your product is in a slow sinking state, we would like to ask you to collect the product. We will exchange the products we have received for non-defective products. For replacement products, it will take several months to prepare and ship. The delivery date of the replacement product will be posted on the website as soon as it is confirmed. We appreciate your understanding.

We sincerely apologize for the inconvenience, but if you have the applicable product, please send it to the following address by cash on delivery. We will prepare a replacement.

株式会社ジャッカル アフターサービス宛

Please include your address, name, and phone number when shipping the product.

We sincerely apologize for the inconvenience caused to our customers. In the future, we will thoroughly analyze the cause of this case and prevent recurrence. We appreciate your understanding and cooperation.